INDUSTRONIC’s Redundancy Concepts – Single System with N+1 Components

In one of my recent blog posts I gave you a short introduction to INDUSTRONIC’s component redundancy concepts. Please refer to the “Introducing INDUSTRONIC’s Redundancy Concepts” article. In the coming posts I would like to give you more details on the three basic redundancy concepts INDUSTRONIC offers: Single System with N+1 Components Duplicated Control System […]

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On-site Service – Customer Service Centers in Germany

Starting in 1964, INDUSTRONIC was able to steadily expand its business when the projects were managed from the headquarter. But with the introduction of the INTRON and INTRON-S systems in the 1980s and after introducing our first emergency call system in 1991 significant location changes became inevitable. The INDUSTRONIC management understood that due to customer’s […]

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Technical Support Center offers customer service with a ticket system

Author: Carina Knörzer Our business partners praise the high quality of INDUSTRONIC systems. However, it sometimes occurs that customers or partners need support. This is when our Technical Support Center (TSC) comes into play. Four competent colleagues are here to answer your technical questions regarding already installed INDUSTRONIC systems and products. To better handle the […]

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Half-duplex vs. Full-duplex

Full-duplex | Half-duplex | Simplex   Communication systems are point-to-point systems, where two devices or groups / parties are connected. Some devices can communicate in both directions, simultaneously. These two paths or channels can transmit audio or data Full-duplex systems can also be employed in communication / control networks to allow two-way communication or to […]

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Unicast, Multicast and Broadcast in Industrial Communication Systems

A post by our colleague Roland Leuthe, Head of Development “Systems Software” In one of our last blog articles we explained the basic characteristics of the different transmission modes of communication: unicast, multicast, and broadcast. How can these different modes now be reasonably implemented into industrial communication systems? First I would like to start with […]

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Introducing INDUSTRONIC’s Redundancy Concepts

Important components of an Intercom and PA/GA system, which are critical and essential for the proper functioning of the system, should be redundant to increase system reliability. In order to meet the highest safety demands, INDUSTRONIC provides different redundancy concepts. These can be adapted to customer and site requirements and guarantee optimum protection and safety […]

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OTC Sets Attendance Record in 2014

OTC 5-8 May With more than 108,300 visitors at Reliant Park, the Offshore Technology Conference reached a 46-year high (www.otcnet.org). INDUSTRONIC would like to take the chance to thank everyone for visiting our booth in the German Pavilion at the Offshore Technology Conference in Houston, Texas. It was another outstanding experience and we enjoyed the […]

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Results of the Customer Satisfaction Workshop

Author: Carina Knörzer In this year’s internal customer satisfaction workshop the INDUSTRONIC management evaluated and analyzed the results of the 2013 online survey.  We have received feedback from partners and customers from different kind of industries and countries. Therefore, we assume, the results are representative. The answers given by the participants showed that they are […]

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INDUSTRONIC meets Open Source

A post by our colleague Timur Achmetow, Development “Systems Software” Open source software (OSS) such as Android, Linux™ or Java™ is widely used these days and can be found in smartphones (Android), set-top boxes (Linux™, Java™), TVs (Linux™ kernel) or PCs (Linux™, Firefox®, OpenOffice™) for example. But what exactly is OSS? A software is called […]

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