THE INDUSTRONIC BLOG
Author: Carina Knörzer This week was all about audits here at INDUSTRONIC. Besides the successful completion of the surveillance audit for our SCC certificate, the internal audit of the quality management system started. On Monday and Tuesday, an external auditor came to check the documents of our HSE management system (HSE stands for Health, Security […]
Author: Carina Knörzer In times of economic crisis you can hear the term German Mittelstand as a reason for the relatively stable economy here in Germany. The small and medium-sized companies are a driving force for the growth of Germany’s economy. But why is that? What is so special about these companies? Definition Let us […]
Author: Carina Knörzer Our business partners praise the high quality of INDUSTRONIC systems. However, it sometimes occurs that customers or partners need support. This is when our Technical Support Center (TSC) comes into play. Four competent colleagues are here to answer your technical questions regarding already installed INDUSTRONIC systems and products. To better handle the […]
Author: Carina Knörzer In this year’s internal customer satisfaction workshop the INDUSTRONIC management evaluated and analyzed the results of the 2013 online survey. We have received feedback from partners and customers from different kind of industries and countries. Therefore, we assume, the results are representative. The answers given by the participants showed that they are […]
A post by our colleague Robert Persch, Development “Systems Software” An industrial communication system must transmit diverse information – speech, signaling data and control data. There are cases when information is only sent to a single recipient (unicast) as well as situations where information is sent to several recipients at the same time (multicast or […]
A post by our colleague Robert Persch, Development “Systems Software” Biased by the World Wide Web and common Ethernet structures there is a tendency to promote a completely decentralized architecture for IP-based industrial communication systems. The term “decentralized“ can refer to the location of the individual communication devices in the network, but usually it is […]
Author: Carina Knörzer For more than 15 years INDUSTRONIC has offered training courses to their customers and partners from around the world. Over the years, the need for training and the requirements have grown constantly. Due to the change from analog to digital technology the systems have become more and more complex. At the same […]
Author: Carina Knörzer “No matter how important the project is – INDUSTRONIC’s primary objective is to prevent accidents and to safeguard the health and safety of every employee.” This sentence describes the principle of our HSE manual (health, safety and environment manual). We have defined priorities for safety and health at work as well as […]
Author: Carina Knörzer To be able to evaluate if we have reached this goal, we are always happy to receive valuable feedback. In the course of the year, we gather direct feedback from customers we meet. Furthermore, we send questionnaires to some of our sales partners. Later, we analyze the results in a customer […]
Author: Carina Knörzer We are proud to announce that INDUSTRONIC has been certified according to DIN ISO 9001 for 20 years now! In 1993, we established a quality management system for the first time. Later, we adapted our QM system and our internal structures due to a change of the DIN ISO 9001 standard […]