This week our interview series with Wolfgang Stallmeyer, President and Shareholder of INDUSTRONIC, continues.

We hope you will enjoy reading part 2 of our series “50 Questions to the President”.

Q22: Today in Wertheim, tomorrow in India and the day after tomorrow in Singapore – how do you manage this balancing act?

A: We love the cultural diversity of the world and our customers.

Q23: You have subsidiaries and partners worldwide; how does this contribute to your international success?

A: We excel in those geographical areas where we have strong employees and partners.

Q24: Do you intend to increase your worldwide presence further?

A: In most countries we work with partners who operate as resellers or on commission basis. We already have subsidiaries in the USA and China (sales and service) and will launch a new subsidiary in Singapore in January 2016.

Q25: What significance would a subsidiary in the Middle East have for INDUSTRONIC?

A: A hub in the Middle East could offer support to our partners there. It would be crucial to find the right person for this task.

Q26: You have been designated as a „German world market leader“. Is this motto a mundane phrase? Or does it have real validity?

A: Our customers trust and want German quality. For this reason our components are predominantly made in Germany.

Q 27: How do your systems contribute to the safety of people and machinery?

A: In demanding industrial environments systems like ours – for warning, alarm and evacuation – are mandatory.

Q28: In industrial communications, how does improved operability benefit the safety of human beings and machines?

A: Usability is a key requirement of our products; the necessary technological progress should not be implemented at the expense of easy usage.

Q29: What are INDUSTRONIC’s core competencies?

A: Communication functions tailored to individual customer requirements.

Q30: What differentiates INDUSTRONIC from its competitors?

A: Flexible solutions ranging from pre-busy signalling to plant warning systems with pre-recorded alarm messages which are triggered in case of emergency.

Q31: What do your customers value most about you? What makes INDUSTRONIC so exceptional?

A: Outstanding quality, service, flexibility and great value for your money.

Q32: How do you benefit from the dialog with your customers?

A: A good relationship with our customers is a pivotal requirement to ensure their and our satisfaction.

Q33: Do customers in your market niche place great importance on services?

A: The focus used to be on hardware. Today, software and services are becoming increasingly important. Services range from project pre-design to maintenance agreements with guaranteed response times.

Q34: What is your opinion on the maintenance, product management and security of investment in regard to your products?

A: Our systems are sturdy and maintenance-friendly. We also take special care that installed systems are upgradable in case of extensions and new requirements.

Q35: What can you say in regard to the durability of your communication systems?

A: Our systems are made to last. Even today some of the old relay systems are still running – notwithstanding that they are almost 50 years old and that technical advances and new demands result in more frequent upgrades of communication systems nowadays.

Q36: Is that the standard in your niche?

A: We are confident our systems are extraordinarily durable and long lasting.

Check in with us again soon to read part 3…