Deliveries and supply chain
Thanks to swiftly employing adequate Corona measures we have been able to continue all operational processes without any limitations. The support of our customers, as well as the processing of customer projects is running just as smoothly as the delivery of our systems.
We are in continuous close contact with our suppliers to ensure that we can further guarantee uninterrupted delivery. Thanks to efficient warehousing, we are currently seeing only a minor impact on our projected delivery times and are confident that it will stay that way.
If you have any questions regarding ongoing orders, please contact your assigned project manager at INDUSTRONC.
Technical Service and Remote Support
Our service technicians and our Technical Support Center will continue to support you as usual. Service operations on site in Germany are possible if the required safety and hygiene measures are observed. However, trips abroad are subject to an individual evaluation and the regulations of the country of entry. Upon request, we can provide technical support and advice for customer systems using remote access. Maintenance, commissioning support or remote inspections of systems via live video feed of system setups have already been successfully implemented.
For our employees and visitors, we have introduced hygiene protocols that correspond to the official safety regulations and requirements. These include pre-registration for visitors and the completion of a health questionnaire.
General measures against Coronavirus at INDUSTRONIC
The safety and health of our employees, customers and trading partners is our top priority. This is why we swiftly put various protective measures into place starting in March. These have been implemented by INDUSTRONIC Germany as well as at our worldwide locations.
The implementation of home office, reduced business meetings, increased use of web meetings and the limitation of non-essential business trips is our contribution to curb the spread of SARS-CoV-2.
We are continuously monitoring the current Coronavirus situation and its effects on our business operations in order to make the necessary adjustments.
For general inquiries please contact us at 09342-871-0 or email@example.com.
Please stay healthy!
Your INDUSTRONIC team