Quality Policy

INDUSTRONIC's quality policy is based on the following guidelines:

Principle

We strive to be among the best companies in our industry with a market-leading position. Reaching our quality objectives is an important requirement for achieving this goal. Each employee of our company contributes to the implementation of our quality policy. All levels and functional areas share this responsibility, whereby each individual employee is dedicated to and accountable for the quality of their actions and performance. Our management plays a key role in promoting the corporate philosophy. Thus, our executives and managers take the lead in setting objectives and demonstrate their daily commitment towards INDUSTRONIC’s quality policy. This sets an example for all employees.

Economic Success

We strive for continuous economic success by generating appropriate profits. At the same time it is our goal to maintain financial independence in order to secure our status and preserve our jobs.

Customer Satisfaction

We are committed to supply reliable products and services that meet and exceed our customers’ highest expectations. We achieve this objective and ensure our customers’ satisfaction by providing high-quality products, excellent/professional service and support as well as on-time delivery.

Employee Commitment

INDUSTRONIC commits and empowers its employees to implement the quality policy, thus achieving its corporate goals. Our employees are the most important asset. Only motivated and satisfied employees can provide flawless products and services for customers. We encourage a corporate culture of responsibility and accountability to ensure continuous improvement. The executives promote capabilities and personal development by offering regular training and development measures.

Compliance with Legal Regulations

We place high importance on compliance with legal regulations, particularly in the areas of product liability, equipment safety and the Ordinance on Hazardous Substances as well as all product-relevant standards and guidelines, national and international. This especially applies to our Ex products which demand particularly high quality standards to ensure the safety of people and the environment.

Social Responsibility

Besides compliance with legal regulations, we place high importance on fair business practices and social responsibility. This means prohibition of child labor, forced or compulsory labor and discrimination as well as the implementation of anti-corruption measures. We guarantee fair and humane working conditions, above all limited working hours, prohibition of corporal punishment and mental coercion or verbal abuse. All employees have the freedom of association and the right to collective bargaining. Moreover, we offer a proper wage level and strict observance of all human rights as well as above-average occupational health and safety measures.

Cooperation with Suppliers

We communicate our quality policy to our suppliers who share the same commitment to quality and reliability for our common success. Therefore, we only work with carefully selected suppliers and carry out a yearly assessment to monitor quality even further.

Sustainable Management of Resources

Further pillars of our corporate success are financial and material resources. We continuously review and increase the effectiveness of our processes, time and materials to enhance their value for our customers. We deal with shortcomings in a proactive manner and see them as an opportunity for improvement. Our employees take sustainability seriously by protecting the environment and conserving natural resources.

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